Privacy Policy

Last updated: 8 January 2026

This Privacy Policy outlines how Yorkshire Vitality Limited, collects, uses and protects your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Data Controller: Yorkshire Vitality

Optimum Health, 11 Westmoreland Street, Harrogate North Yorkshire HG1 5AY

Company Number: 15374240

Privacy Contact:

Sara Abbas-Llewelyn – Contact Via Email

2. What Data We Collect

We may collect and process the following personal data:

Your name

Email address

Phone number

IP address and browser/device details

Details submitted via health questionnaire, contact forms, chatbots, or calendar bookings

Payment data (processed via Stripe)

3. How We Use Your Data

We use your personal data to:

Respond to your enquiries

Deliver our services and manage your account

Send marketing communications (only if you have opted in)

Monitor and improve our website via Google Analytics

Process payments securely through Stripe

​​By completing our health questionnaire form, you provide explicit consent for us to process your health data for the purpose of your personalised plan.

4. Legal Basis for Processing

We process your personal data on the basis of consent. You can withdraw this consent at any time by contacting us at the email address above.

5. Sharing Your Data

We may share your personal data with trusted third parties, including:

Google Analytics

High Level CRM

Stripe (for secure payment processing)

We do not sell or rent your personal data.

6. Your Rights

Under UK GDPR, you have the right to:

Access the data we hold about you

Request correction or deletion of your data

Withdraw consent at any time

Lodge a complaint with the Information Commissioner’s Office (ICO). We would, however, appreciate the chance to deal with your concerns before you approach the ICO.

7. Data Retention

We retain personal data, consultation and health records for 7 years from the date of your last appointment and in accordance with UK law.